Can you be a sarcastic cynical git and also a great manager?

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Chris Maslin
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Posted: 21st May 2012 - 15:44 Quote

I was wondering this.

Do you need to be a genuinely nice, enthusiasic about everything kind of person to be great at managing people?

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Posted: 21st May 2012 - 15:46 Quote

i feel like this question was designed for me - short answer is yes with delegation and communication (occasionally) - although i would never describe myself as great which was in question - certainly far from that so answer is probably no 

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Posted: 21st May 2012 - 19:16 Quote

No I don't think you do.  I think you need to be consistent, respectful and fair, and yes I agree with James that communication is imoprtant - other than that I think all sorts of people can and do make great managers.

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Posted: 21st May 2012 - 19:31 Quote
I'm not sure if I'd actually find the 'enthusiastic about everything' person more annoying and harder to cope with! I think if someone is honest, even-handed and considerate it doesn't matter if it's delivered with a permanent smile on their face or with a dose of cynicism.

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Posted: 21st May 2012 - 19:52 Quote

Minus the word 'git' and I think you probably can, as long as you are fair and listen as well as instruct, cynically or not.
If people can build up an understanding of the managers sense of humour and see you are passionate in your own way then it's fine.

Alternativily if said manager never listens to feedback, is cynical 100% even in the face of excellent results from the team then I think members will become disillusioned and result in dragging the business down to an extent.

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Posted: 21st May 2012 - 20:27 Quote
I've a lot of time for the sarcastic and the cynical, but you need to be able to switch it in and off when appropriate. Having been a manger for 8 years and having been managed by some great and some truely awful managers, I think people skills is the most important quality that needs to be on offer. Being only able to communicate through sarcasm somewhat flies in the face of that.
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Posted: 21st May 2012 - 21:10 Quote

As a manager - Treat everyone as you want them to treat you, but firmer.

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Carmen Crocker
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Posted: 21st May 2012 - 21:23 Quote
I've worked for managers who were sarcastic cynical gits. They got the job done and KPIs were met. All great stuff until the staff attrition rate grew and customers got an inconsistent level of service.

Much will revolve around the job being done,I suspect, as to whether staff will tolerate or even thrive under this kind of management.

So, my two oenneth ... As a manager sarcasm and cynicism maybe ok. If we were talking leadership I think that would be an entirely different conversation.

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Posted: 21st May 2012 - 22:27 Quote

Consistent!  No matter what style they have, as long as they are consistent not only with their actions but with the people around them, then you just have to learn how to manage your manager.

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Cameron Bell
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Posted: 22nd May 2012 - 11:29 Quote
Quote:

I was wondering this.

Do you need to be a genuinely nice, enthusiasic about everything kind of person to be great at managing people?

 

NO. Not all the time, and not if it's not who you are. Ingenuine is ingenuine, whether it's intended in a bad way or good.

I thought you did, and I've been trying it for months - and though I'm good at it, because apparently I'm a wonderful young man (cringe), I really didn't like it - it's not who I am. I was then invited to a training with one of the top guys in my business. He takes absolutely no prisoners!

Whilst this guy was speaking, mid-flow, he noticed a bloke sat on the front row without a notepad. He said "Have you not got a notepad fella? Are you a Utility Warehouse distributor, or are you just lost?"

The guy pointed, speechless, to his wife next to him, taking loads of notes.

The speaker immediately said "Ok, so what if she leaves you tomorrow, how are you going to recall any of this?" - deadly serious. Not even half-joking!

The guy is incredibly fair, but like I said he tells it like it is and takes no prisoners. He's one of the top four guys in our network, and has a team of more than 9000 people by being the way he is. I think that, to me, says you can get away with not having to be Mr. Nice Guy all the time.

I went up to him after the training and thanked him for showing me I don't have to be all "fluffy" to be successful.

Hope that helps!

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Chris Maslin
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Posted: 22nd May 2012 - 13:35 Quote

Thanks for the responses above, appreciate people's thoughts.  I'm still very much finding my way with management (going to give my first staff appraisal later this week), and worried I'm more like Alan Sugar than Richard Branson...I think only a limited number of people respond well to an Alan Sugar style approach.

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Posted: 22nd May 2012 - 13:59 Quote

The thing as others have said above is to be fair, communicate and to to give feedback. If someone does a good job then tell them (but not in a patronising manner), sometimes it's the little things that make a difference to people. Equally if there are problems then they need to be flagged up (documented by you) as and when they happen not stored up for the appraisal.

If actions have been raised during the year and not improved or been rectified then bring them up in the appraisal and then deal with them. I remember the first time I had to do appraisals and it's not fun if stuff needs to be sorted but if someone is not doing their best for whatever reason then they will probably think less of you if you say they're doing a great job which can often be the easy way out for many managers rather than dealing with any particular issues. 

 

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Posted: 22nd May 2012 - 14:06 Quote
Quote:

Thanks for the responses above, appreciate people's thoughts.  I'm still very much finding my way with management (going to give my first staff appraisal later this week), and worried I'm more like Alan Sugar than Richard Branson...I think only a limited number of people respond well to an Alan Sugar style approach.

And there I was thinking of passing your name onto someone ....  as a nice friendly accountant!

 

 

 

 

 

 

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Posted: 22nd May 2012 - 16:37 Quote

Read this book. http://www.amazon.co.uk/Good-To-Great-Companies-Leap/dp/0712676090/ref=sr_1_1?ie=UTF8&qid=1337700948&sr=8-1

Really interesting insight in to how companies become great, that weren't already great.  Selfless leader. 

 

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Glenn Harris
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Posted: 22nd May 2012 - 22:24 Quote
Quote:

Thanks for the responses above, appreciate people's thoughts.  I'm still very much finding my way with management (going to give my first staff appraisal later this week), and worried I'm more like Alan Sugar than Richard Branson...I think only a limited number of people respond well to an Alan Sugar style approach.

Do you have an appraisal process in place?  If so then it can help.

I can send you some stuff over on appraisals if you feel you may need it?  Give us a shout and I'll send it over.

 

Glenn Harris

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