Something for Twitter trainers, advisers, consultants and gooros

Michael Mertens
Mertens IT Consulting
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Posted: 8th Aug 2012 - 23:20 Quote

I recently had reason to contact some Twitter people to train one of my customers. Guess  what happened:

email - no reaction, one reaction came three full days later
PM on 4N - no reaction
DM - no reaction
Phone - not tried
normal Tweet - instant reaction

What's wrong with this?
 

If the client already knows how to use Twitter, he won't be needing you. You should really be available by methods other than Twitter. 

In other words, pick up your potential clients where they are, not where you are.

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Ash Mashhadi
Design Inspiration
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Posted: 8th Aug 2012 - 23:27 Quote
Incredible! But, sadly all too often true.

Give me a shout next time, I'm only down the road in Plymouth.

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Posted: 9th Aug 2012 - 09:20 Quote

That's pretty poor, and a great example that a lot of 'Twitter-trainers' might be sitting on Twitter saying "Do you need training on how to use Twitter?", when really they should be targeting elsewhere.

I guess the only saving grace, though, is that you state above "Phone - not tried".  Perhaps every one of them would have answered their phone straight away.

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Michael Mertens
Mertens IT Consulting
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Posted: 9th Aug 2012 - 10:53 Quote

Twitter consulting is still pretty new. People from various walks of life name themselves Twitter expert these days. Some didn't find anything better to do with whatever expertise they had before, some are very good. But some just like using Twitter (a lot) and that itself is not enough to call yourself an expert. 

Other examples with a similar underlying thinking or problem:
Wanting to buy some FB shares because you like/use it ever so much.
Declaring email as dead, because you reach all your friends easier on FB. (Note: "Friends" not business prospects)
Starting a QR code consulting business, because you happen to have used these a handful of times. 
 

Put yourself in the shoes of your target group. Those who don't know yet.

MERTENS CONSULTING - Proper IT CONSULTING and support in the West Country for small businesses on Apple Mac and other fine systems.
eMail  contact on request (too much spam otherwise)

"For the first time ever, I could actually understand what a computer guy was talking about and why it was relevant for my business." That's what I do. I speak your language. I'm not just selling stuff.

View Profile Send Message Leave Testimonial Find Posts TWEET ME @MacManDevon
 
Lee Rickler
Point and Stare
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Posted: 9th Aug 2012 - 11:54 Quote

Communication devices have been around for years no matter how new/ old your business is.

Yesterday I was in the middle of a forest in Croatia but I still managed to take 3 mobile and 2 skype calls, answer 5 emails, respond to someone on twitter and make a small change to a clients website.

The tools aren't the issue, it's the mindset that needs changing.

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Ash Mashhadi
Design Inspiration
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Posted: 10th Aug 2012 - 08:49 Quote
Quote:

The tools aren't the issue, it's the mindset that needs changing.

Yes, that absolutely right. Well put. It's all about attitude in the end. And at the start Smiley

 

Design Inspiration - web design and social media management for small businesses

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Gareth Coxon
Dot Design Media Ltd
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Posted: 11th Aug 2012 - 09:24 Quote
Quote:

Yesterday I was in the middle of a forest in Croatia

You're having a holiday Rickles, how very dare you Open Mouthed Smile



Ahem, back on topic, yep completley agree with "Put yourself in the shoes of your target group. Those who don't know yet."

 

 

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Neil Humphrey
Studio Maximus
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Posted: 11th Aug 2012 - 09:35 Quote

I don't think rickles is on holiday but he is in his secret forest lair training an army of croatian coders.

Hello again btw

Neil Humphrey
Creatif Directeur

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David Christie
NSTUK Ltd
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Posted: 11th Aug 2012 - 14:54 Quote

I actually dont think anyone really needs training on Twitter. With reasonable intelligence and a passion for your business, once you have the Twitter account and spent time on finding your way around Twitter, anyone can build a working Twitter Network.

Anyone disagree??

David

NSTUK (Innovation Creates Opportunity, Training Makes it Happen)

 

 

 

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