It can be truly alarming, this type of exercise! I tend to load everything I need to do as tasks etc., so that they turn up in my calendar along with appointments and so on. The problem is that I then keep moving stuff around, otherwise there's no free time for the next couple of weeks!
I have days where I feel I have accomplished loads, but when I Iook back at what I've done in terms of chargeable time, it's poor. I've thought about outsourcing my admin, as even though it seems pricey at first glance, it's still cheaper than doing it myself when there's chargeable work or networking to do. Something for the new year maybe...
I've tried the Pomodoro technique (Google it!), but that doesn't work when the phone is constantly ringing or urgent emails are flying in.
I'd love a copy of your timesheet, Danny, but how do you find it works when you're not always at your desk? Does anyone know of a good time recording/journal app that can be used on the move?
It is scary how much time is spent on non-chargeable matters. I am taking drastic steps in the new year to improve on this - I am easily doing 12 - 14 hour days and a few hours over the weekends, and at the end of each day my to do list seems longer than at the begining. Ironically, every time I decide on a new efficiency measure (new system, delegation and so on) it ends up taking up much more of my time (but worth it in the end, I hope).