Scam Warning!!! Trainline/ticketmaster etc
| Posted: 13th May 2011 - 16:22 Quote | |
Hi all, |
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| Posted: 17th May 2011 - 11:15 Quote | |
bump as it's important!!! |
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| Posted: 17th May 2011 - 11:38 Quote | |
The Trainline is not a company to be trusted anyway. I booked tickets with them but needed to change the dates, so they told me to buy additional tickets for the correct dates and return the wrong ones for a refund. Which was fair enought and thats what I did. I spent 3 months chasing that refund with countless phonecalls and every call would start the same way Ticketline - "We havent received your tickets back" Me - "Yes you have, here is the registered post reference number and this is the website to check" Ticketline - "Oh yes I see it now, I will mark them as being received on your file" I would guess I went through that same conversation on 30 odd occassions. A similar thing then happened when I was asked to write in and complain - they just kept saying they hadnt received it. The one tip with TheTrainLine is start tweeting your complaints to the whole world. 3 months of phone calls and letter writing got me no where, 2 tweets and I had a refund in 24 hours. If they wont refund those £10's start tweeting about it you will get a result in no time |
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