Taking the time to really get to know you and your wish list means your Travel Counsellor will tailor your perfect holiday
A unique network, sharing the destination knowledge and experience of 1,400 caring travel professionals
Every penny of your booking is completely protected by our unique financial protection trust
Happy customers are our gold medal, but we also have a rather impressive trophy cabinet
With 1,400 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone
My name is Neil Smith, and I am a Personal Travel Planner, based in Harrogate, North Yorkshire. I have been in the travel industry for 25 years now, and have always been passionate about customer service, which is why a lot of my business comes from honeymooners!
This year has been a particularly busy one for me both from a business point of view and also from a travel perspective; where I have been lucky enough to visit Vietnam, Vancouver and Spain. However next year I am already getting excited about my New Zealand travel plans. I am a destination specialist for New Zealand, Australia, USA, Canada, Africa, Asia and Europe.
Working from home gives me total flexibility where I can see my clients where they are and according to their schedule which allows me the time to get to know my leisure customers and really understand what they are looking for, whether it be long haul, honeymoon or short break.
I have partnered with a global company, Travel Counsellors, where I have access to amazing airfares, accommodation rates and holiday deals which means that I can tailor the perfect holiday according to my clients specific needs.
This partnership also means that my clients' money is always safe through our financial protection plan. Travel Counsellors is also accredited with IATA, ABTA, ATOL and is also the only travel company to have been awarded the Queens Award for Industry twice!
I like to make sure that my clients have a wonderful trip and I am always available to them 24/7 should something arise. I enjoy “going on the journey” with my customers and love looking after them from start to finish.
I pride myself in being honest, efficient, friendly and always offering the best possible service, with a quick turnaround time.
In the words of St Augustine, 'the world is a book and those who do not travel read only one page'… so let me open your eyes to the possibilities that beckon as I would love the opportunity to assist you with your travel plans!