Thomas Mitchell (TechSolvers Ltd)
TechSolvers - Safe, Simple & Supportable IT For Small & Medium Businesses
TechSolvers Limited is a customer service driven IT Managed Services company based in Bushey, Hertfordshire. Our focus is on providing IT Managed Support services, utilising extensive monitoring to proactively support our clients systems and fix issues before they become problems. We are also focused on the use, when appropriate, of Online/Hosted services. We have found that online services can substantially reduce our clients IT costs, while at the same time improving the service and functionality compared to traditional onsite server based solutions.
Our primary service is supplying contract based, unlimited, IT support. This means that for a fixed, and easy to budget for, monthly payment we effectively become our clients IT department. Providing unlimited support, monitoring, helpdesk, procurement, supplier management (so you only have to call us regarding any IT fault) etc. The monthly payment is based on the number of devices (workstations and servers etc) you have. With our Fully Managed Service this also includes unlimited on-site support, should it be needed.
It is our aim to work with our clients to make their networks more reliable, to reduce downtime and increase productivity, saving them money in the process.
We are a small team of experienced IT engineers, each with over 10 years' experience. We aim to get to know our clients and their systems, so when you call with a problem, you speak to someone you know and who understands your environment. Someone who can help straight away.
You may find it interesting to read the following article as it explains how managed IT services are often the best option when looking for IT support: http://www.techsolvers.co.uk/articles/why-use-it-managed-services.html