Danny Slevin (Objective Eye)
Location: Leeds
Objective Eye provides customer research, competitor analysis, and mystery shopping programmes to businesses of all sizes across the UK.
| Last online | Today |
| Member since | 24th Apr 2010 |
| Number of views | 5036 |
| Number of posts | 2568 |
| Number of testimonials | 2 |
| Meetings attended | 41 |
| Mystery Shopping |
| My Website |
| My Blog - Blog Eyed |
Your Business Through Your Customer's Eyes
Mystery shopping programmes are a truly effective way to test your customer’s experiences. We have a panel of over900 mystery shoppers based across the UK and Ireland, ready to test your business and report back on their experiences. More...
We can provide you with the specific and accurate information you need to assess how you measure up against your competitors. If you have ever wanted to know exactly what it is your competitors are telling their customers, what their message is and how they deliver it, Objective Eye can provide it. More...
Find out what your customers really think about your business and your customer service. We will call your customers to get their experiences and feed it back to you. You only pay for the completed calls. They don’t answer, you don’t pay. A low cost but very effective method of making your business customer focused. More...
Feedback from your customers is a vital part of the customer service process, but it can be difficult to keep up with and make sense of what your customers are saying. Objective Eye has developed the ACR system that help you use your feedback to ensure your customer return again and again. More...
See exactly what the customer see’s. We have trained mystery shoppers who can visit you business with hidden cameras, allowing you to watch back the footage of the experience in HD, edited or unedited. More...
Call Recording
You don't get a second chance to make a first impression.....for many businesses, that first impression happens when a customer calls you. We can evaluate employee interactions and how they handle incoming customer calls. An economical method of determining the service levels and customer interaction of your business. All calls are recorded, allowing you to listen back to them on demand. More...
All of our services are available on a “white label” basis. If you have a market research / marketing / PR / Business Intelligence / Branding consultancy business, you can outsource your customer research tasks to us and present them to your client with your branding. We can be your silent partner. More...
