Travel Counsellors is a leading independent travel company with one of the highest customer service (NPS) scores in the world and a turnover at the end of its last financial year (Oct 31 2013) of £390 million. Founded in 1994 it currently has over 1,300 travel franchisees who work from home with the support of 200 staff at the company’s UK headquarters in Bolton and overseas offices. The company operates in the UK, Ireland, the Netherlands, Belgium, South Africa, Australia, Canada and Dubai. In the UK, the Travel Counsellors Trust financially protects everything booked by the customer free of charge. Travel Counsellors was the winner of the prestigious Queen’s Award for Enterprise in 2003-2008 and was voted Travel Agent of the Year by readers of the Guardian, Observer and Guardian Unlimited in 2006, 2007, 2009 & 2010. The company was listed in 2011 & 2012 Sunday Times International Fast Track for international growth and the Telegraph’s 1000 Britain’s Brightest Businesses.
i have 23 years experience in the travel industry...from brochure boy to General Manager. My experience is mainly in the luxury travel sector, but since starting my business, I have diversified to cover all areas of the travel world. I have been working with corporate and individual clients who are in need of specialist assistance for planning their future travel. i work from home, so am not constrained by the normal 9 to 5 working day, making it easy for my clients to contact me at a convenient time for them