 BUSINESS 4NETWORKING [It must be me] |
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Posted on 09th Oct 2008 at 16:47
today we sent out 3 requests for a quote for some particular type of work we need doing. Not that we were expecting a quote by return, just a thanks for the request, we are on to it sort of answer would be fine. Nothing at all received, from any of them.
I don't know much about marketing, but one thing I do know is if you have a read hot lead to buy your stuff you are onto it like a terrier or they go elsewhere.
It's me isn't it? No patience at all 
Sue McGaughran
Http://www.limeone.com
T 01244 852550
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Posted on 09th Oct 2008 at 16:50
No Sue its not you, either a hiccup or they are bone idle and do not care about the business,
When leads come my way I am there faster than a bolt of lightening Lol!!!
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Posted on 09th Oct 2008 at 16:57
It's weird how often this happens! Similar to those people in shops who make you feel you're intruding when you try to buy something.
Must be lovely to have a business that's so inundated with work you can afford to ignore potential customers! 
Ian Sherred, D.Hyp.Psych, GQHP
Partner, Tadpole Hypnotherapy
www.tadpolehypnotherapy.com
Tel: 023 8067 7899
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Posted on 09th Oct 2008 at 16:58
It may be that they're not in the office for a period of time and not able to respond to your email. I don't have an administrator and I don't have a blackberry so I am not always in a position to respond to my emails quickly. It's certainly reasonable, that due to customer commitments that it could be a couple of days before I respond. Though you have given me an idea in relation because of that!
email: charmian@poldenfs.co.uk
tel: 07899983478
Group leader of Bridgwater - the birthplace of 4Networking
Next meeting: Thursday 4th December
http://www.4networking.biz/events/4192.htm
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Posted on 09th Oct 2008 at 17:00
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Posted on 09th Oct 2008 at 17:02
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Posted on 09th Oct 2008 at 17:13
I think if you know you are dealing with one person in a business then you accept they may not be around all of the time. With these 3 though they all have staff, work in business units and offer a speedy service, so I sort of thought it would be speedy! Communication is everything even if it is ' I am snowed under, will be out on Tuesday!'.
Sue McGaughran
Http://www.limeone.com
T 01244 852550
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Posted on 09th Oct 2008 at 17:38
could they not just use the out of office attendent with a message sayin, 'we are unavailable now but will get back asap' At least that way you know your email got through, especially if you are not there all the time!
Cyprus properties, a property for every pocket - In the Sun!
Panayiotis Panayides
FSB PROPERTIES LTD (CYPRUS)
Buy, Sell, Let, Management
2, Arch. Makarios III, Avgorou 5510, Famagusta, Cyprus
Tel: 00357 9909 3213 Fax: 00357 2392 2550
Email: Info@fsbproperties.com Web: www.fsbproperties.com
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Posted on 09th Oct 2008 at 17:43
Totally amazing. 4Ners Sue?
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Posted on 09th Oct 2008 at 17:49
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Posted on 09th Oct 2008 at 18:25
Customer service in this country is awful.
4Ner's are no better or worse than businesses as a whole of a similar size but what a difference it makes if you get good service.
I have had some appalling service from 4N people but look who is prospering on 4N, it is those giving the quality of service.
To me it is basic common sense to chase down business opportunities at any time. As state above t takes seconds to acknowledge an email but never promise what you can't deliver. Be honest.
In today's environment there are less chances (certainly for me) so I'm like a rat up a drainpipe with any opportunity I get.
Sue, it's just a shame you don't need a bus load of Poles!!!!!!!
Chris Slay, Director | Specialist Provider of Polish Jobs | 07977 131 389 | enquiries@skillsprovision.co.uk
Skills Provision Ltd is registered under the Gangmaster Act 2004
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Posted on 09th Oct 2008 at 18:42
I frequently roast my reception staff when I see that an e-mail enquiry has gone unanswered for a couple of hours. People who submit contact forms for hotel rooms rarely wait longer than that before booking somewhere else.
A Hotel for Business or Pleasure (but better for BOTH!)
01404 831278
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Posted on 10th Oct 2008 at 09:44
Can't resist this story from yesterday.
Context - I had bugger all else to do, enquiries are right down.
Contact from a local company - can you help us get 4 welders.
After discussion it turns out they needed 2 x fabricators + 2 x welders for an international contract.
Train in the UK for about a month them 6 months on site.
Sorted, the 2 welders should arrive on the 20th.
Guess where the international contract is..................
Poland
Talk about coals to Newcastle.
Chris Slay, Director | Specialist Provider of Polish Jobs | 07977 131 389 | enquiries@skillsprovision.co.uk
Skills Provision Ltd is registered under the Gangmaster Act 2004
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