Beware the scam that trapped me!
May I warn you about an incredibly sophisticated credit card scam going on that we got caught with last Thursday!
This is how it went and they were SOOOOOO convincing.
Man from the Apple Store in Regent Street rang to say that they had two suspicious men in the store paying with my Barclaycard. When I said it couldn’t be mine, he told us to ring Barclaycard. I at once did that (the police have told us that they stay on the line and when you pick up again, they play a recording of a dialling tone so you think you’re phoning out anew) . Then they answered as Barclaycard, took my account number and said that three £300 payments had been made on the card that day in London (definitely not mine). They said they needed all my cards as they needed to figure out how the card was cloned. They needed me to key in all his PINs into the phone with the # key. (I know you mustn’t, but was taken in completely …)
They asked if we could take the cards down to Crawley. Of course we said no, so he said he would arrange a courier.
They asked him to set up a password that they would give to the courier who would give us the password when he came to collect the card.
The guy stayed on the phone pretending to give us updates about police interviews etc. and then he eventually said the police had caught the two men and they were being questioned.
We gave the cards to the "courier" (who, oddly, hadn’t come by motorbike) and all the time the guy was on the phone. He said he would call in the morning to let us know what happened in the court case. He also said he would arrange for £50 to be sent by courier to us in the morning to tide us over.
Of course the call never came, still less the £50, so we rang Barclaycard that afternoon and they had no record of our report. Then I rang the police who said it was a typical scam and told me how they do it.
They stay on the line and so you think you have dialled your credit card company. There are 2 people and it sounds like you've dialled out but in fact their call never cut off. He was very convincing and it is only in hind sight that we can see where we went wrong.
Number 1 rule never give your credit cards to anyone or your PIN.
There was no cloning - they got the cards and records show that (probably) four of them were withdrawing sums all over London that evening and the next morning..
I hope I can get reimbursed and I hope no one else gets caught this way.