So what do you do your PC/Laptop is just not working the way it should PANIC or call Jim?
I did both but to be honest I found calling Jim the better option, to date Jim has helped me out at least three times, with his no worry approach, you certainly feel that in a crisis you are in safe hands.
Jim dug me out of a hole when my machine nearly died and was responding to nothing. He came round very quickly after my call for help and following a few hours of painstaiking 'surgery' all was well. Good on you Jim. This is service as it should be.
An off the cuff remark to Jim about the difficulties of transferring my address book from my old laptop to my new one caused Jim to swing into action. A few emails and a few minutes at the next 4N meeting and problem solved. And all done out of good will. Thanks Jim, you'r a star!
Jim is simply the best IT support we have had in 16 years of being in business. Response time, analysis and fix - all happens quickly. Then he adds further value with his ideas and referrals.
You ARE the best Jim.
Although we have never met at a 4N breakfast we have chatted online and by phone on a number of occasions. Jim has a good understanding of IT and has sound advice. I wouldn't hesitate recommending Jim he knows his "bits" from his "bytes".
I met Jim at a 4NW meeting and decided to take up his offer of a 2 hour visit. I found this to be of great value and I am looking forward to using him in the future. He was punctual and appeared genuinely interested in helping me solve my IT challenges. I have every confidence that his service will ...
Jim did, and continues to do a great job for us in managing our computer system for us.
As a firm of chartered accountants, we are all much more interested in tax planning than coping with networks and backups. So much so, that we knew that our old computer services company was making a...
Put a post up regarding an email problem with Orange. Jim called me within a few minutes and started talking through the problem so that he could understand exactly where the issue lay.
He quickly established that it was not 'my fault' although we did clear one minor problem while exploring the s...
What a friendly fella. Thanks Jim for helping me in my hour of need. As an IT numpty, I couldn't sort out my label printing - you know how PC's are - 5 minutes on the phone to Jim, and I was sorted. He even took the time to send me a link to a helpful web page for any future problems; Top Man.
When I put a post up looking for help with my telephone lines, I almost immediately got a message from Jim with a name and number who he believed could help me.
Only two days I am now in the transfer period away from BT, and saving money in doing so with his contact.
If Jims business is as goo...