Rob Harris
Your Financial Friend
Looking4. Posted: 05 Nov, 18

I am looking for Customer Service Support


Experience Level: Entry Estimated project duration: Ongoing

In this support role you will be communicating with people that I have met on a 1-2-1 basis who may be in the process of moving towards joining our Money Awareness Course or Savers Circle Forum.

You will be given background knowledge of each person you will be contacting by email and telephone so you make an intelligent and understanding approach. Sometimes your contact will be simply to provide reminders to take actions or chasing up paperwork and/or similar administrative items.

You will need to enjoy communication by phone and email with a good use of telephone manner plus a good use of words. This is more than following people up - it is performing the task that helps the person to relate postively to what we are offering them.

During a trial period you will be engaged at 4 hours a week.

Rachael Chiverton
The Contracts Lady & Focus Guru

Rachael Chiverton’s 4N ranking

53 in the UK

Looking forward to catching up with you in an hour or so Rob to see how we can work together. - 06 Nov, 2018