Simon Ward
Technical Terms
Looking4. Posted: 02 Oct, 19


T, SLAS, Service Level Agreements, Contracts, Agreements

This report is for you if:

you're an ambitious, customer-driven business that provides managed hosting/cloud services and helpdesk support

• you spend too much time measuring, analysing and reporting on service levels

• you're struggling to attract your ideal customers

• your income isn't as high as you'd like it to be

in this report you will discover:

the three critical mistakes that many IT support businesses make in their service level agreements

• how to avoid these mistakes so that you don't lose time, customers and money

• how you can be rewarded for achieving exceptional service levels

To download your free copy of the report, please click here