We have over 20 years of implementing CRM for SMEs across a range in sectors. Our approach is to understand the business first, then look towards a solution.
Our CRM Success Program is our implementation methodology, which ignores technology to start with, and focuses on helping an organisation to be well prepared to then identify the best technical solution.
Feel free to browse our supporting materials:
We are very referral friendly and have a referral partner program, details below.
We look forward to hearing from you if you have any questions around CRM./h3>/h3>
Based on over 2 decades of experience and working with a great in house team. We ask the very simple question Why? We ask that a lot. Without understanding the reason driving a CRM project, we cannot offer the best advice as to how to implement a solution. Asking the Why question also challenges the organisation (in a nice way) to ensure they understand why they are looking at CRM and what they expect to get from it.
It is the start to a successful CRM project.
it may be a little trite to say this, but I personally get a great kick out of seeing the benefits we deliver to our customers. Our Customers obviously appreciate what we do for them, as they tend to stick around for a long time with us!
And as evidenced by our customer satisfaction!