What I Offer…
  • Managing, selling, writing and delivering specific training, management and assessing solutions for business’ including, The NHS, Several Motoring Manufacturers, Colleges and Somerset Governor Services:

  • Sales and Customer Service Skills: Increasing Sales, Handling Difficult Situations, Dealing with Customers, Communication Skills, Retail Sales Skills, Customer Service in the Hospitality Industry, Customer Management, Managing and Negotiating the Sales Process, Maximising Account Profitability, Sales Effectiveness, Vehicle Sales, Sales and Marketing strategies to increase awareness and sales improvement, Telesales and incomeing sales techniques
  • Back to Work Training: Inspirational ‘Back to Work’ training including CV writing, interview techniques, letter writing, planning and sector based activities.  Offering support and guidance on career paths whilst promoting further training and employment opportunities
  • Management Skills: Developing Staff, KPI Interpretation, Financial Planning, Customer Service Controls, Motivation, Planning and Organising, Leadership, Time Management, Making Presentations, Communication Skills, Holding Meetings, Cost Control, Customer Care and Recruitment, Performance Management, Appraisals, Team leading
  • Bespoke Computer Systems and Technical Courses:  Parts Ordering, Internet Sales Enquiries, Stock Management, Marketing Software, CRM Software and Vehicle Solutions Software.  Development, training, co-ordination and roll-out of technology training.  Face to face and remote training (e-learning)
  • Ofsted, New Governor and Community Cohesion training for school governors
  • Apprenticeship Assessing – Including delivery of technical certificates, PLTS, Foundation and Key Skills; Management, Team Leading, Business Administration, Customer Service, Vehicle Sales, Hospitality, Sales and Retail
  • Interim management of SMEs
Why I’m good at what I do…

ASSESSOR, TRAINER AND MANAGEMENT CONSULTANT June 2004 – Present

B2C Training and Development, Weston-super-Mare

Writing and delivering specific training and management solutions for business’ including: The NHS, Brabantia, Liberata, Skillnet, Ford, Renault, Toyota, Saab, Honda, Vauxhall, Fiat, Iveco, Colleges and Somerset Governor Services

Apprenticeship Assessing – Including delivery of technical certificates, PLTS, Foundation and Key Skills; Management, Team Leading, Business Administration, Customer Service, Vehicle Sales, C/S in the Automotive Industry, Sales and Retail

Interim management of SMEs

OPERATIONS MANAGER - HR, Financial and Production (Director), July 2000 – June 2004

SALES AND MARKETING MANAGER, July 1996 – July 2000

PUBLICAN AND HOTELIER, February 1985 – June 1996

EDUCATION AND TRAINING

Work Based Learning

A1 Assessor Award

ILM Management Level 5

PTLLS Level 4

Developing Environmental Awareness Level 2

Mind Mapping Applications and Visual Learning Level 2

Governor Training,   2003 – Present

Monitoring the Budget and Financial Management Standards in Schools

Somerset Parent Partnership, Training and Support Governors Forums

Managing an Ofsted Inspection and the New Ofsted Framework

Monitoring and Implementing Heads Performance Review

Monitoring the Curriculum and Critical Friend

Child Protection and Safer Recruitment

PERSONAL INTERESTS & ACTIVITIES

Married with four children

Shool governor - Chairman, Chairman of Business Committee, Support and Training Governor, Child Protection Governor

Scuba diving (AOW and Rescue Diver to 30M), five-a-side football and skiing

Reading, in particular historical novels

Walking and historic houses

Other experiences/Information:

Round Table (Local) - Posts held included Chairman, Treasurer, Secretary, Program Convener, Community Service Liaison Officer, Sports Officer, and Membership Officer

Round Table (Area/Somerset)  - Posts held included CSLO,  Membership and Sports Officer

DBS/CRB Checked

Member Testimonials

  • John did a seminar for the FSB that was very well received by the attendees. Knows his stuff when it comes to training and apprentices, and I know he's helped several 4ners out with this.
  • John has quickly made a positive impact in 4N. He's helpful, positive and friendly. He supports two groups currently as a team member and wants to help those groups thrive. He also delivers an excellent customer service workshop- the time literally flies!

What I do

  • Business Training and Development
  • Adult Education Training and Development
  • Life coaching career coaching and mentoring
  • Business Coaching and Consultancy and Training
  • Apprenticeship Training

My Stats

Last online 27th Apr 2020
Member since 29th Apr 2014
Number of testimonials 2
Meetings attended 66
4N ranking 82518 in the UK

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