Your own personal travel guru
Remember how easy it used to be to book a holiday? When someone else took care of everything? When they knew you well enough to get it just right? At Travel Counsellors we believe travel should be personal. That’s why you deserve your own travel expert, who will build something that fits you perfectly.
We’re proud to be family-owned. Our independence makes us unique. It makes us special. It means your Travel Counsellor is able to book with a huge range of travel providers. That way you can be confident you’re getting a holiday which suits your needs and your budget, and not the holiday which is best for our boardroom.
Your money’s completely safe
Nobody does financial protection like we do. We’ve all heard the horror stories – stranded holidaymakers, lost bookings. Not with Travel Counsellors. Everything you book with us is fully protected (and we mean everything – no ifs, no buts, no excuses). With such peace of mind, all you’ll have to worry about is your luggage allowance!
With over 1,400 friendly and professional Travel Counsellors around the world, we’re only ever a phone call away. Any time of the day or night, wherever you are, you can reach us. And our global network means that Travel Counsellors around the world can share their expertise – which means accurate local knowledge behind every single booking.
It’s always nice to be recognised for doing a good job, especially when it’s our customers doing the voting. We think our trophy cabinet looks pretty good, being three-time winners of The Guardian Best Travel Agent and earning the UK’s highest business accolade, the Queen’s Award for Enterprise, on two separate occasions – a feat achieved by no other travel company.
Hello and welcome.
My name is Neil, and I live in Hanley Swan near Malvern in Worcestershire and I would like to become your personal travel agent. I have spent the last 30 years working in the travel industry and I would like to share my knowledge and experience to help you choose your perfect holiday.
In recent years I specialised in contracting Florida and Caribbean hotels for inclusion in tour operators brochures and I have personally visited hundreds of hotels in these destinations. Prior to this I travelled to contract hotels all over the world for a tour operator. I have first-hand knowledge of many destinations in the USA, Africa, the Indian Ocean, the Middle East and the Far East, Europe and around the UK.
I chose to become a Travel Counsellor as their award winning technology allows me to build bespoke holidays tailored for you as your personal tour operator. I can book scheduled or low cost flights, select the accommodation from many thousands of hotels available in our database and add transfers and car hire to complete the perfect package at a competitive price.
If you prefer to book a holiday with another tour operator I can book any type of holiday you want. I have access to other tour operators packages and can book with over 400 reputable companies that meet our selection criteria.
Whatever type of holiday you want I can provide the best solution for you. If you fancy a city break, a villa holiday, a family beach holiday, a luxury cruise, a long haul exotic escape or just a flight I can give independent and knowledgeable advice and will book your holiday with the best providers.
I aim to provide the most attentive service possible so that any travel idea is researched fully in order to find the perfect holiday. I am available to discuss your requirements at any time including in the evening or over the weekend. You can contact me by phone, email, via social media sites or if you prefer I would be delighted to meet you in the comfort of your home.
When you book any travel arrangements with me you can relax knowing your money is 100% safe as everything I sell is fully protected either by ATOL or the unique Travel Counsellor Trust.
I look forward to hearing from you and really do hope that I will become your personal Travel Counsellor.
Neil couldn't have been more helpful, attentive & proactive for our Orlando trip. Accommodation supplier went bust? No problem - Travel Counsellors picked-up under guarantee. 8 Hour flight delay - no problem, Neil sorted new connection, hotel, food vouchers & compensation. Nothing too much trouble!