What I Offer…

Why Travel Counsellors?

Personally Tailored To You

Taking the time to really get to know you and your wish list means your Travel Counsellor will tailor your perfect holiday

Expert Advice

A unique network, sharing the destination knowledge and experience of 1,400 caring travel professionals

Your Money's Safe

Every penny of your booking is completely protected by our unique financial protection trust

Multi Award Winning

Happy customers are our gold medal, but we also have a rather impressive trophy cabinet

We're Global

With 1,400 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone

Why I’m good at what I do…

Welcome to my Travel Window

Hi there,

My name is Neil Smith, and I am a Personal Travel Planner, based in Harrogate, North Yorkshire. I have been in the travel industry for 25 years now, and have always been passionate about customer service, which is why a lot of my business comes from honeymooners!

This year has been a particularly busy one for me both from a business point of view and also from a travel perspective; where I have been lucky enough to visit Vietnam, Vancouver and Spain. However next year I am already getting excited about my New Zealand travel plans. I am a destination specialist for New Zealand, Australia, USA, Canada, Africa, Asia and Europe.

Working from home gives me total flexibility where I can see my clients where they are and according to their schedule which allows me the time to get to know my leisure customers and really understand what they are looking for, whether it be long haul, honeymoon or short break.

I have partnered with a global company, Travel Counsellors, where I have access to amazing airfares, accommodation rates and holiday deals which means that I can tailor the perfect holiday according to my clients specific needs.

This partnership also means that my clients' money is always safe through our financial protection plan. Travel Counsellors is also accredited with IATA, ABTA, ATOL and is also the only travel company to have been awarded the Queens Award for Industry twice!

I like to make sure that my clients have a wonderful trip and I am always available to them 24/7 should something arise. I enjoy “going on the journey” with my customers and love looking after them from start to finish.

I pride myself in being honest, efficient, friendly and always offering the best possible service, with a quick turnaround time.

In the words of St Augustine, 'the world is a book and those who do not travel read only one page'… so let me open your eyes to the possibilities that beckon as I would love the opportunity to assist you with your travel plans!



Member Testimonials

  • I would like to thank Neil for helping some of my overseas visitors who were in the UK for my sons wedding. They required accommodation in London at extremely short notice and while I panicked, Neil, calmly arranged everything. Neil, Thank you. I cannot recommend you highly enough. Craig @Zest
  • It s hard to put into words how incredible Neil was helping me with my holiday . All I can say is that I gave him an incredible wish list for an amazing holiday and he came up trumps and in budget. Only 2 words left to say ... Try him !
  • Many thanks to Neil for helping us out with a forthcoming holiday. We appreciated his listening skills and concern to ensure our needs were fully met. We were also pleased with the price he secured for us and the end to end customer service we received - highly recommended.

What I do

  • Personal Travel Planner
  • Honeymoons & Wedding Planner
  • Group & Special Interest Travel Planner
  • Tour operator
  • Travel Agent

My Stats

Last online 10th Oct 2018
Member since 16th Nov 2015
Number of testimonials 3
Meetings attended 64

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