Building a clear understanding of what you want out of your holiday, is critical in making sure I make your hard-earned money work for you. This includes finding out about how much you want to spend on your holiday, as well as what you do and do not enjoy. Pulling this information together, with understanding the type of holiday you want or need, I can then then do all the research to personalise the holiday to your requirements.
The great thing is that by working together, we have full control of your entire holiday which is 100% protected by the Travel Counsellors Trust. What this means is that your hard-earned money is secure and you can feel safe in the knowledge you know who you are dealing with.
As a company that thrives on keeping relationships personal, I am available 24/7 for you, so you only have to deal with me. No need to hunt around to see who to speak to if you need help, or dial any premium rate numbers. I know where you are throughout your holidays and can keep you informed if there are any potential unexpected obstacles that may happen along the way. Also, if there are additional tours or attractions you need me to look at, I am there to help.
Travelling can mean there is a lot of paperwork you need to keep hold of. With the "MYTC" App, all your information that you need can be stored in one secure place. This includes everything from initial quotes, through to itineraries; payments made or due; travel insurance and destination guides.
My business is built on repeat business and referrals and consequently it is in my interest to make sure that everything goes well with your holiday and that you recommend me to others. You can feel safe in the knowledge that I really care about you; not only from making the booking, but throughout your holiday and beyond.
Firstly, thank you for taking the time read a little bit more about me.
With nearly 30 years of experience in hospitality I am really excited to bring my personality and customer care to focus on travel. Having worked in South Africa; UK; Dubai and Thailand, I have a wealth of in depth knowledge on what is available and how to make your holidays memorable to you.
I know live in Rugby with my wife and two kids who are really excited to spend more quality time around me as I have the ability to work at times that work for me. Working as a Travel Counsellor, gives me the freedom to tailor make travel not only for leisure, but also small to medium sized corporate companies. I am one point of contact for all my travellers, so should the need arise, I know where they are and how to help them.
Getting to know my clients is key so that I can ensure that I fully understand what they like or don't like and make sure their hard-earned money works for them. On top of this, all my client's travel is 100% protected by ATOL and the Travel Counsellors Trust.
The most important thing for me in business is "Trust". This word is the thing that makes or breaks a relationship. My business is about building long term relationships with my clients so that they will return to use my services and recommend me to their friends and acquaintances.
My daughter and her boyfriend wanted a last minute break to Magaluf (sp????) Bjorn has sorted them a really great break away. And the good thing? I didn't have to get involved. Thanks Bjorn x
I am single and have a mobility issue. I have therefore been scared about going on holiday, After speaking to Bjorn, he found out my requirements and booked a fab short break away for me and also got a great discount on the top level of room. Thank you Bjorn.
Bjorn has sorted out a family visit to Poland for me. He made the whole booking experience stress free over the Christmas Break and gave us excellent service levels and attention to detail. I also have peace of mind that Bjorn is there to help should anything not go as planned on our trip.
|Last online||19th Oct 2018|
|Member since||22nd Jun 2017|
|Number of testimonials||3|