What I Offer…

Chiltern Business Computing offers a range of services. These can be tailored in any desired combination to suit customer needs.

We specialise in SMEs with the usual array of computer systems - servers, networks, wireless, email, remote working. And the sort of office applications that many people use - accounts, contact managers, stock control and desktop applications like Word and Excel

The key area of interest is in helping SMEs to get the most out of existing IT investments. It is frequently the case that systems such as Enterprise Resource Planning (ERP) or Manufacturing Resource Planning (MRP) have a lot of potential to help the business that is yet to be realised. Whether it is in improving the operational processes that relate to these systems, or in improving management reporting by establishing Key Performance Indicators, we have the knowledge and experience to help.

 

See the Technologies page on our website www.chilternbusinesscomputing.co.uk for the main areas of hardware and software that we cover.

 

Advice and Consultancy

  • System reviews and recommendations, including telecoms and mobile
  • Business process reviews
  • Establishing and improving KPI reporting
  • Software and hardware selection, upgrades and migrations
  • Project management
  • Supplier management (IT and telecoms providers)
  • Backup and security


Support

  • Problem diagnosis and resolution
  • System recovery
  • Purchasing, installation and configuration of hardware and software
  • Server and PC maintenance and upgrades
  • Windows Server and Domain administration
  • Networks
  • Email and internet access, Antivirus
  • Remote support
  • User help
  • Backup support for your own IT staff

The use of Remote Support is key to containing costs and providing a high level of service

 

Virtual IT Manager

  • Bringing together the relevant aspects of Advice and Support services detailed above to provide a comprehensive solution to the IT needs of your business.

Why I’m good at what I do…

Background

With an Engineering degree my first jobs were in the motor industry - Smiths Industries and BL Cars (Unipart). I then moved in to smaller businesses and have worked for a number of SMEs, graduating to IT along the way.

 

Experience

During the last 20 years I have been involved in IT, first in a software house, and later in management in companies with up to around 80 system users over more than one site.

I am familiar with a wide range of hardware and infrastructure software including PCs, servers, networks, wireless, VPNs (remote access), routers, firewalls, etc. Operating systems include Windows 95/98/NT/XP/Vista and Windows NT, 2000 and 2003 Servers. Server applications include Microsoft Exchange, Microsoft SQL Server and IIS (web-server). My experience of desktop applications coverss Microsoft Office (all versions), Outlook, Auotcad, and a range of others such as image editors. Mobile phones including Blackberry and 3G cards. Among main applications I have experience of various accounting and payroll packages, contact managers (eg ACT!), and ERP systems of which the biggest is Infor Baan IVc4.

With regard to the business processes associated with IT systems, I have particular experience of Distribution (order processing and stock control) and Manufacturing (Bills of Materials, works orders, etc). I have managed a range of business and process improvement projects related to these areas.

Coming from a general business background I have a strong sense of making IT work for the business, and make a specific point of not boring customers with geek-speak or IT technicalities (unless they wish to know them). Having worked in recent years for companies without much money (or just reluctant to spend it), I have become pretty good at minimising IT costs and achieving value for money.

 

 

 

 

Member Testimonials

  • When I put a post up looking for help with my telephone lines, I almost immediately got a message from Jim with a name and number who he believed could help me. Only two days I am now in the transfer period away from BT, and saving money in doing so with his contact. If Jims business is as good as his referrals, you wont go wrong using him!!!
  • What a friendly fella. Thanks Jim for helping me in my hour of need. As an IT numpty, I couldn't sort out my label printing - you know how PC's are - 5 minutes on the phone to Jim, and I was sorted. He even took the time to send me a link to a helpful web page for any future problems; Top Man. many thanks.
  • Put a post up regarding an email problem with Orange. Jim called me within a few minutes and started talking through the problem so that he could understand exactly where the issue lay. He quickly established that it was not 'my fault' although we did clear one minor problem while exploring the situation. He carried on researching the problem, continually offering reassurance and solutions. The effect this had was that I could get on with my business and leave Jim to sort the problem - which he did. We are now looking at longer term solutions. Well done Jim!
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What I do

  • Computer services
  • IT project management
  • Computer Support
  • Servers and Networks

My Stats

Last online 24th Jan 2016
Member since 17th Apr 2009
Number of testimonials 11
Meetings attended 69

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