What I Offer…

Getting the most from your business is not necessarily just about increasing growth and profits.  Creating the right strategy to meet your personal objectives for work life balance, personal income, as well as enough value in the business to one day sell it on your terms, requires careful planning and sometimes a little help.

At SmartStep our business is about sharing the knowledge and experience we have gained as a result of working with hundreds of businesses over the last eleven years. Our work typically helps business owners address the following questions…

Sales & Marketing: How do I achieve sustainable year on year growth? How can I find quality new customers? How can I improve my margins? How can I stand out in the crowd? How do I persuade my current customers to buy more from me and not my competitors?

Productivity: How can I organise my business in order to optimise productivity? How do I get the best out of my people? How can I develop my team so I can delegate and become more effective? How do I increase profitability without increasing capacity and investing in equipment or recruiting extra staff?

The Future: How can I secure a sustainable future for my business? How can I develop a strategy to drive growth without spending a fortune on marketing or taking unnecessary risks? If I eventually decide to sell the business, when is the right time and how can I maximise its’ value?

We can help business owners with all of these questions and more.  The SmartStep approach works.

Why I’m good at what I do…

I work with business owners to help them successfully grow, run and, when required, exit their businesses. I am based in Coventry and cover the West Midlands and Warwickshire regions.  I work with SMEs as diverse as Engineering to Marketing, Event Management to Computer software. This gives me a real understanding of local business challenges across multiple business sectors. 

My main areas of speciality are:

  • Business growth.
  • Improving profitability and productivity.
  • Turning around underperforming teams.
  • Providing business mentoring and coaching.

At SmartStep, we have developed ways of achieving rapid results with our clients, without them having to make large investments or implement complicated processes and procedures. 

The SmartStep Partnership approach get results.

Things I like…

http://clairemcternan.co.uk/

Member Testimonials

  • I've seen Claire 4Sight a couple of times and also attended her Redbull for your Business workshop. Common sense suggestions really to help manage your time and improve your business. No Fluff, Just Results - she does exactly what her strapline says on the tin! :-)
  • I started my business because I wanted to help people but I hated the selling part. Claire’s workshop taught me how to have conversations that naturally lead to sales without having to sell. The result? No squirming through awkward salesy calls. Just genuine, meaningful conversations & more clients!
  • I have worked with Claire for over a year. We have discussed a range of topics which have enabled me to drill down to what I need to be doing on a daily, weekly and monthly basis. Keeping me on track to achieve the goals that are necessary for me to grow my business. The results are concrete!
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What I do

  • Business Growth & Development
  • Business Growth - Advice and Implementation
  • Business Growth & Marketing Consultancy
  • Business Growth Advisor

My Stats

Last online 19th Oct 2018
Member since 10th Oct 2011
Number of testimonials 32
Meetings attended 560

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